Frequently Asked Questions
- Are your products recyclable?
- Can I put the fragrance on my skin?
- Can I use any power cord if I misplace the power cord provided with the diffuser?
- Can I use my own fragrance oils?
- Can your fragrance be used around children and pets?
- Do I need to dilute my fragrance oil with water?
- Do you have battery-operated diffusers?
- Do you offer financing?
- How big of a space will my diffuser cover?
- How do I know what diffuser is right for my space?
- How do I reset the Bluetooth password?
- How do I select my scent?
- How do your diffusers work?
- How long does the fragrance last for?
- How to Clean and Change My Fragrance
- How to connect my diffuser to the Phoenicia Essence Bluetooth app?
- Troubleshooting & Maintaining Your Device
- What are your business hours?
- What if my diffuser is leaking fragrance?
- What is in your fragrance?
- What level should I set my diffuser to?
- Where are your products made?
- Where is the best place to install my diffuser?
